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Enhancing Customer Personalization with Generative AI In today’s highly competitive business landscape, small and medium-sized businesses (SMBs) are constantly seeking innovative ways to stand out from the crowd and provide exceptional customer experiences. One emerging technology that holds great promise for SMBs is generative artificial intelligence (AI). Generative AI refers to the use of machine learning algorithms to create new and original content, such as images, videos, or text. By harnessing the power of generative AI, SMBs can enhance customer personalization and take their businesses to new heights in 2024. One of the most significant ways SMBs can leverage generative AI is by creating personalized product recommendations for their customers. […]